Welcome to iTS & iTSmedia
Our platform specializes in providing top-tier IT services, digital solutions, and support for a wide range of user needs.
From technical assistance and computer system maintenance to advanced business solutions and security services, iTS & iTSmedia is here to ensure that your technology works for you, not against you.
iTS pruža konkretna IT rješenja poput popravka računala i tehničke podrške, dok iTSmedia, kao zajednica, okuplja profesionalce i korisnike, nudeći im mogućnost centraliziranog predstavljanja vlastitih usluga, kreirajući pri tom "All in One" platformu za IT poteškoće i usluge.
Kada kontaktirate iTS, zapravo pristupate operativnom dijelu koji se direktno bavi vašim tehničkim izazovima. Bez obzira na to radi li se o kvaru na računalu, sporom mrežnom povezivanju, potrebi za sigurnosnim backupom ili uspostavi bežične mreže, iTS je tu da
Vam pruži rješenje brzo, efikasno i stručno.
Ako zamislimo iTSmedia kao široku zajednicu stručnjaka i partnera iz IT svijeta, iTS je „operativno srce” koje svakodnevno pomaže korisnicima u rješavanju konkretnih tehničkih problema.
Naš cilj je osigurati da svaka organizacija, bez obzira na veličinu ili sektor, ima pristup stabilnoj, sigurnoj i skalabilnoj IT infrastrukturi.
Mi stvaramo prostor za razmjenu ideja, razvoj novih vještina i stvaranje prilika za unapređenje poslovanja. Uz nas, korisnici ne rješavaju samo trenutne IT izazove, već dobivaju priliku izgraditi održivu i konkurentnu digitalnu strategiju za budućnost.
iTSmedia je mjesto gdje tehnologija postaje alat za vaš napredak, a ne prepreka – s nama stvarate bolje, sigurnije i uspješnije digitalno poslovanje.
The work regulations are a dynamic document that is developed and updated in accordance with new technologies.
Razvojni put iTSmedia grupe
"...year by year, system by system..."
Start as a freelancing project
Launched iTSmedia as an independent initiative with a focus on IT support, servicing and creation of simple websites.
06/30/2016First systems
Defined basic service procedures, created the first diagnostic forms, ensured monitoring of interventions.
06/04/2025Added digital foundations
The beginning of SEO optimization, user branding through the web and social networks. Strengthening relations with small business clients.
06/14/2018iTS Service as a sub-brand
Separation of the service part into a separate segment – iTS Service. Emphasis on quality, forms and transparent prices.
01/15/2019Getting into marketing
Formed a team for SMM, SEO and Google Ads. Introduced video content (Reels, TikTok), content strategy and monthly reporting.
10/09/2020Education and consulting
Launch of the edu.itsmedia platform. First training sessions for citizens and companies held, especially on IT security and digital tools.
07/26/2021Operational structure
Published SOP for all sectors. Introduced GDPR procedures, security standards and communication protocols for customer support.
09/14/2022Professional offer
Launched packages for small businesses, trades and companies. Full service: advertising, SEO, newsletters, video, CRM reports.
11/09/2023Technological integration
Cloudflare Zero Trust introduced for system protection, Emsisoft and pCloud as official partners. Subdomains launched for Snipe-IT, Freescout, Nextcloud and EDU portal.
07/09/2024Consolidation and growth
Completed SOP documentation (ver. 1.1), defined offer of marketing packages. Increased work on video content and automation through AI tools.
01/06/2025Through iTS, we provide operational services and technical support that address everyday challenges, while through iTSmedia, we create a community of experts working on long-term solutions, innovations, and technological development.
Our mission includes:
- Enhancing business efficiency:
Our modern IT systems enable faster and more efficient task execution. - Increasing flexibility and adaptability:
We respond quickly to market changes and user needs. - Boosting competitiveness:
We give businesses a competitive edge through advanced IT systems. - Strengthening data security:
Your data is safe with us, thanks to state-of-the-art data protection technologies.
Pored tehničke podrške koju nudi iTS, iTSmedia zajednica pruža dodatne usluge poput savjetovanja, marketinških strategija, razvoja softvera i suradnje na projektima.
